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F&B Manager
Contacto
Competencias
Capacidad para motivar y dirigir equipos en entornos dinámicos y multiculturales, asegurando objetivos comunes.
Planificación, coordinación y ejecución de eventos y bodas, garantizando resultados memorables y eficientes.
Habilidad para ofrecer experiencias excepcionales que aumentan la satisfacción y fidelización de clientes.
Identificación de oportunidades de negocio y cierre de ventas mediante análisis de mercado y relaciones estratégicas.
Capacidad para transmitir ideas claramente y facilitar la colaboración en equipos multidisciplinarios.
Educación
Idiomas
Resumen
Con amplia experiencia en gestión de alimentos y bebidas, coordinación de eventos, y mejora de la experiencia del paciente, aporto liderazgo y estrategias innovadoras para potenciar resultados en hospitalidad y servicios.
Logros Clave
- Gestionó operaciones de alimentos y bebidas en Victoria Hotel & Suites, optimizando costos y mejorando la experiencia del cliente.
- Desarrolló estrategias efectivas para incrementar la satisfacción del paciente en Grupo Hospiten Hospital Paitilla.
- Impulsó ventas y captación de clientes en Faranda Hotels & Resorts mediante análisis de mercado y visitas de prospección.
- Coordina bodas y eventos de manera integral, manejando presupuestos, proveedores y cronogramas con éxito.
- Apoyó la inclusión educativa como paraprofessional, mejorando el aprendizaje de estudiantes con necesidades especiales.
Experiencia
F&B MANAGER
Overall management of Food & Beverage operations, including restaurant, banquets, events, room service, and bar.. Planning, monitoring, and controlling operating budgets and costs (food cost, beverage cost, and operational expenses).. Development, standardization, and supervision of menus, recipes, and costing sheets.. Coordination and execution of corporate, executive, and social buffets, ensuring quality, presentation, and service efficiency.. Leadership and supervision of multidisciplinary teams (kitchen, service, banquets, stewarding).. Vendor negotiation, purchasing management, and inventory control.. Implementation and monitoring of Standard Operating Procedures (SOPs).. Ensuring compliance with food safety, hygiene, and sanitation standards.. Quality control and continuous improvement of customer service.. Planning and execution of special events and VIP services.
Patient Experience Officer
Experience developing and implementing effective strategies to improve patient satisfaction in complex healthcare settings.. Expertise in collecting and analyzing patient feedback, identifying and resolving complaints, educating staff on the importance of patient experience, and tracking and measuring progress.. Proven leadership, communication, and collaboration skills, with a focus on creating positive patient experiences and improving healthcare outcomes.
Corporate & Banquet Sales Executive
In charge of bringing more business to the hotel in order to increase sales.. Analyze local markets for potential clients, assess competitor activity, and arrange site visits to initiate new sales.. Prospects for new clients while also retaining current customers through long-term relationships and driving repeat business.. Exceptional customer service and communication skills.
WEDDING AND EVENT PLANNER
Wedding Coordination. Help to determine and manage the budget, provides vendor referrals, negotiates contracts, schedules and attend all vendor meetings.. Create detailed timelines, review the signed contracts and confirm logistics.. Coordination of hotel rooms and transportations, oversees everything on the event day.. Strong solving problem ability to be able to deal with crisis situation in the course of the events. Ability to lead a team as well as work as part of a team to produce desired result.
PARAPROFESSIONAL TUTOR
Assists students with special needs in all aspects of classroom instruction to maximize inclusion, learning, and achievement.. Assists in classroom preparations and strategies for reinforcing instructional materials and skills according to individual student needs.. Reinforce and re-teach basic learning and implement assigned programs.