This is my profileContact via CazVidDiego
Customer Service Agent with foundational skills in retail support
Contact
Barrancabermeja, Santander Department, Colombia
Open to remote
Available on CazVid
Competencies
Customer SupportIntermediate
Provided assistance and information to customers to improve their shopping experience.
Communication SkillsIntermediate
Effectively communicated product features and store policies to customers.
Problem SolvingIntermediate
Resolved customer inquiries and issues with patience and analytical thinking.
Soft SkillsIntermediate
Applied empathy, kindness, and patience to enhance customer interactions.
Education
Academic High School Diploma
Institución Educativa El Castillo
Completed November 2022
Languages
SpanishNative
EnglishAdvanced
Summary
Experienced in assisting customers in retail settings, emphasizing strong communication and problem-solving skills.
Key Achievements
- Assisted customers entering the store with inquiries and navigation.
- Answered questions about store products and policies to ensure customer satisfaction.
- Demonstrated patience and problem-solving skills in a retail environment.
Experience
Customer Service Agent
Local Store
February 2021 - December 2022
Assist customers entering the store., Answer questions about the products sold there and store policies.
Skills
Customer SupportCommunication SkillsProblem SolvingSoft Skills
Published on CazVid - Jul 3, 2025