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Dulce

Customer Service Professional with 7 years in bilingual support

Video resume

Costumer service at home office
Hi i have like 7 years of experience in costumer service área and im living in Brazil now, so I really prefer a work online thanks.

Contact

Brasília, Distrito Federal, Brasil
Open to remote
Available on CazVid
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Competencies

Customer SupportAdvanced

Provided customer and driver support for Amazon, ensuring quality service and issue resolution.

Bilingual CommunicationAdvanced

Communicated effectively in English and Spanish, supporting diverse customer needs.

Remote WorkIntermediate

Operated efficiently in online customer service roles from various locations, including Brazil.

Customer Service StrategyIntermediate

Managed customer interactions via chat and support channels, maintaining service standards.

Summary

Experienced customer support professional with 7 years supporting US-based companies in multiple languages, seeking online opportunities.

Key Achievements

  • Gained 3 years of experience supporting Amazon's customer and driver support services
  • Worked with AT&T in Mexico providing customer service via chat in both English and Spanish
  • Adapted to international support environments, currently residing and working in Brazil

Skills

Customer SupportBilingual CommunicationRemote WorkCustomer Service Strategy
Published on CazVid - Jul 3, 2025
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