This is my profileContact via CazVid
Duncan
Call Center remote rebound
Video resume
Call Center remote rebound
It replying to incoming phone calls and making calls to clients.Also it includes replying to clients question in emails,text and so on.A customer service representative can also help the firm survey
Contact
Nairobi, Nairobi Area, Kenya
Available on CazVid
Competencies
Customer ServiceAdvanced
Experience in responding to client questions via calls, emails, and texts, ensuring satisfaction.
Communication SkillsAdvanced
Strong command of English and effective communication across multiple channels.
Technical SavvyIntermediate
Proficient with computers and remote communication tools, facilitating efficient work.
Self-motivationIntermediate
Ability to work independently in a remote setting with minimal supervision.
Summary
Experienced in handling customer inquiries via calls, emails, and texts, with strong communication and technical skills for remote work environments.
Key Achievements
- Handled incoming and outgoing calls, providing customer support in a remote call center environment
- Responded to client inquiries via email and text, ensuring clear communication and customer satisfaction
- Supported firm surveys, contributing to data collection efforts and client engagement
Skills
Customer ServiceCommunication SkillsTechnical SavvySelf-motivation
Published on CazVid - May 17, 2026