Versatile professional with expertise in logistics, operations, and team leadership, committed to optimizing processes and delivering exceptional results across diverse sectors.
Expertise in managing freight processes, carrier relations, customs clearance, and timely deliveries.
Skilled in overseeing daily operations, staff management, and process optimization for seamless business flow.
Proven ability to enhance sales growth through effective client outreach and negotiation strategies.
Experienced in planning and executing engaging hotel events, increasing customer engagement and revenue.
STG Logistics - Remote
Managed freight processes: coordinated with carriers, customs clearance, pickups, track and trace, and deliveries.. Handled FTL and LTL shipments to ensure timely and effective delivery.. Coordinated freight delivery with top U.S. transportation companies for one-stop, multi-stop, and Flatbed services.. Organized daily tasks for freight pickups and deliveries.. Boosted sales by maintaining strong relationships with customers and carriers.. Managed Hazmat and Non-hazmat commodities, ensuring safety compliance.. Tracked, traced, and updated daily shipment statuses for land logistics operations.. Prospect into strategic business accounts via cold calls, email, and social media.. Drive sales growth and pipeline by setting up qualified meetings for Account Executives.. Produce creative strategies for targeting decision-makers at prospect accounts in order to book sales appointments and influence company revenue.
Lean Solutions Group
Managed daily finances, staff, and logistics for seamless operations.. Developed efficient staff operation systems.. Planned and executed engaging hotel events.. Maintained strong relationships with OTAs for bookings.. Handled immigration registrations to ensure compliance.. Created KPI-based development plans for improvement.. Conducted market research to enhance competitive positioning.. Oversaw guest services and reservation management.. Designed and implemented new hire training and onboarding.. Developed and maintained operational policies and procedures.. Created and posted job descriptions for openings, attracting top talent.
Bachelors
So, as I mentioned in the first video I made for you all, I'm a professional in accounting and finance, and I have over five years of experience in the logistics industry, starting from customer service, track and trace, eventually moving to freight brokerage department and also doing as a carrier sales representative. Currently, I can handle like the whole freight cycle when it comes to quote a load, set the booking, negotiate the rate, close it, then make sure that everything is fine, book the correct commodity, correct trailer, send rate confirmation, move the load to track and trace, do the whole process, make sure that everything is on track. Confirm delivery appointment, pick up appointments, get PODs, any type of invoice, you know, even customs clearance when it comes to get a load from another country like Canada to the States. All these type of processes and then just provide everything to the customer about management when it means to just pick up the phone or just send an email about the updates on the load, provide information about how we're doing, ETAs are going to be accurate or if there is any updates like, I don't know, the trip, maybe the truck broke down, or there is a delay at the border, whatever. Just make sure that you can pick up the phone, just get a solution for this and then move on and handle everything that is about, I don't know, paperwork and things like that later. So pretty much everything and I look forward to keep talking about any concern or any question about it. Thanks.
So, in my day-to-day tasks, we actually use a lot of software and we try to automate as much as possible just to make sure that the whole team is in this. Because you have to understand there is a lot of information that we cross all day, starting from who's quoting the load, then who's covering the load or calling to cover that load, call it that truck, then it's transferred to the track and trace team and billing. So what we used to do is we use simultaneously Slack and Trello when it comes to the organization. Everything that we create in Trello, in a card with a load, with a route, and eventually it's going to create a channel in the Slack where we can add all this information. Also, another way is whenever we use the TMS, the company, if we have a load in the system and we make the update, this is linked to the customer's email so they receive eventually the updates when the load, the truck is empty, the truck is en route, the load is picked up, is in transit, it's delivered, and eventually some updates about the time, including the link for the tracking that can be used, trucker tools, macro points, and et cetera, or depending the one that we actually need for that type of customer, the one that they can use. So linked to the system of the companies, we have these email chains with updates internally for the company. We create cards that are going to be creating also channels where we all can see the status of the load and the next requirements. And so many others for different customers like Uber, where we also make an update on their webpage, or in our system with the check-in time, check-out times, ETAs, and also location, and it's going to send these updates straight to the customer in the Uber portal.
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Cafe Bourbon St.
All aspects of the freight cycle, including reaching out to customers, quoting and booking, pickups, and managing track-and-trace.. Posting of loads on DAT, Truck stop, and internal systems. Rate negotiation. Manage billing adjustments and rate confirmations. TONU, Detention, Layover, demurrage, damage, Blind shipments.. Coordinate pickups and deliveries for LTL and FTL freight daily.
So, common challenges that we see in this industry is whenever, for example, we're losing or missing an appointment. So in this case, what we try to do is just first thing, pick up the phone and call the shipper or the receiver. Try to get a new ETA within and see if we can buy some time. And sometimes they do help with it as long as we can just notify that we can deliver or we can pick up at that right time. We'll look for options to reschedule for later. Another option could be if there is another place that's going to be open by the time that we arrive, for example, in deliveries, sometimes the same company has different warehouses. So one is going to be closed by the ETA time, so we can deliver later in another place and we can save the day. And pretty much for deliveries only, things like they put their own address, pick up the phone and see how much we can get, or they're willing to pay for the extra mile or maybe the extra stop. That could be another case. And for pickups, it's just more about detention, demurrage. In those cases, it's all about money unless they put their own product in case. Pick up the phone, make sure that they understand the situations and they're willing to pay for you to stay there. If we're losing or we're missing the next appointment because of this, well, basically the same thing. If you feel like you're not gonna make it, pick up the phone and see if there is a way to reschedule, but always try to handle everything in advance and communicate directly with the person that is in charge of the next step of the process so you can find a solution with them.
So, my day to day task, I just want to prioritize everything based on the time, sense. So let's say that if I know that I have four options for today and one of those is the first thing in the morning is the first truck that is gonna be empty, I know that this is gonna be my priority. Second one is gonna be depending on the load that we move, something that is strong, has to be super important because of the appointment or it's a reefer that we know that we need to deliver at a specific time. Those are the things that I'm gonna prioritize when it comes to work on dispatching trucks. Unless something happened, like a load is canceled and we need to recover the truck and look for something else, from that point, I'll take that one that's gonna be a priority for this specific moment and then I'll get back to the options based on the time. First one's gonna be empty, so first one is gonna be in the line to be covered, and the other thing is just to pause all the trucks and make sure that you can learn and understand everything that you're looking for, so whenever you receive calls, you quickly switch and try to approach that call and make things happen. So, but the only way to do that is understanding everything that you have on the table and be ready for every single call.
So, first thing first, I need to understand the whole picture and the time that I have to work on each of these.
So in my day-to-day work, I used to work prioritizing my times on lasers and specific requirements because I know that depending on the market, we may have some lows or some troughs that might be hard to cover, so I'll try to split the times, timing from the ones that are gonna be one of the hardest, but it's gonna be super important to cover due to the customer. And then I go by the time that I have to cover that low. So first thing in the morning, first driver that needs to be covered, I mean, there is a customer that's super important, that's gonna be the first one in the list.
Hey there, my name is Elliot, and I'm a professional in accounting and finance with over five years of experience in the logistics industry, moving full truckloads, LTL, dryage, and less as well. I bring a strong sense of urgency when it comes to negotiating rates and coverage on trucks, and a person that is always ready to pick up the phone and make things happen if we need to move freight and we need to create revenue from day one.
Hey there, my name is Elliot, and I'm a professional in accounting and finance with over five years of experience in the logistics industry, moving full truckloads, LTL, half my low-tenderage as well. I bring a strong sense of urgency when it comes to negotiating rates and close on loads, and I'm always ready to pick up on a main things happen when it comes to creating some revenue, cover, trucks, and...
Hey there, my name is Elliot Martinez and I'm a professional in accounting and finance with over five years of experience in the logistics industry, moving full truckloads, LTL, dryage, and hazmat load if needed. I bring to the table a strong sense of urgency and also I'm ready to pick up the phone when things happen when it comes to move some freight, negotiate some rates, and also create revenue from the company from day one.
Hey there, my name is Elliot, and I'm a professional in accounting and finance with a long over five years of experience in the logistics industry. I bring the sense of urgency to the company and I understand I'm always ready to pick up the phone when things happen when it comes to negotiate rates, move loads, and make some revenue from day one. So if that's what you're looking for, please reach out to me. I'm looking forward to hearing from you and see my profile. Thanks.
Hey, my name is elio Martinez. I'm a professional in accounting and finance with a strong experience in the freight brokerage market and the logistics industry in general. I understand the urgency whenever you need to cover loads, negotiate rates, and bring some revenue to the table. And that type of guy that is always ready to pick up the phone and make things happen when it comes to move freight. So if this is what you're looking for, then...
Hey there, my name is elio Martinez. I'm a professional in accounting and finance with over five years of experience in the car sales logistic industry, and I would like to bring to the table the opportunity to help you create some revenue for the companies. I'm a person that understands the whole situation in the supply and change industry, working with so many different commodities, flatbed, hotshot,
