Ember - General Manager in Training at Domino’s

Experienced in supervising teams, task delegation, and employee development in fast-paced environments.

Proven ability to deliver excellent customer experiences through vehicle detailing and service interactions.

Skilled in managing daily operations, inventory, and logistics for retail and service businesses.

Launched and managed a mobile detailing business, including marketing and legal compliance.

Ran closing and opening shifts. Worked through entire GM management training book set by the TBD franchise of New England. Managed inventory, crew, cleaning, order taking. Filled in for general managers vacations as acting general manager. Learned interviewing and hiring skills, some marketing, sales and service metrics, Scheduling. Provided training for new employees up to company standard. Manager on duty to help bring a 5 star Domino’s corporate audit to the store

Detailed new and used vehicles for customer delivery. Deep cleaned vehicles for service, body shop, and trade-ins. Shuttled customers and drove for parts when needed. Completed odd jobs and errands for the company. Trained new hires on detailing vehicles to the company’s standards

Built a website using squarespace for marketing. Set up a sole proprietor LLC & tax ID#, business insurance, & bank account. Utilized detailing knowledge to bring customer vehicles to like new or better quality cleanliness. Documenting before and after pictures for marketing and/or liability. Cash handling and accounting