Emmanuel - Technical Support Agent with 2+ years of customer service experience
Managua, Managua Department, Nicaraguaen
Resolved hardware and software technical issues at Foundever
Generated prospects and closed sales in international campaigns at Inspiro
Published on CazVid
Summary
Dedicated customer service professional with experience in technical support, sales, and client retention across diverse industries.
Key Achievements
- Provided customer service and retention support at Ibex
Skills
Technical TroubleshootingIntermedio
Performed resolution of hardware and software technical problems, addressing client issues.
Sales GenerationIntermedio
Generated prospects and successfully closed sales during international campaigns at Inspiro.
Customer ServiceIntermedio
Handled customer service inquiries and support at Ibex, focusing on retention.
Client RetentionIntermedio
Engaged in customer retention processes to enhance client satisfaction and loyalty.
Languages
Español(Nativo)Ingles(Nivel alto)
Experience
Agente de Soporte Técnico
Foundever
Resolución de problemas técnicos de hardware y software.
Agente de Ventas
Inspiro
Generación de prospectos y cierre de ventas en campañas internacionales.
Agente de Servicio al Cliente y Retención
Ibex
Education
UPOLI
Marketing
Escuela Secundaria
Carrera Tecnica