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Senior Account Manager at IMG
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Competencies
Proven ability to manage large portfolios, increase revenue, and foster long-term client relationships.
Skilled in analyzing customer data and generating actionable insights to identify revenue opportunities.
Experienced in building pipelines, conducting outreach, and closing new business to meet revenue targets.
Capable of delivering compelling demos and clearly articulating product value to diverse audiences.
Education
Summary
Results-driven account management professional with extensive experience in increasing revenue, managing key accounts, and leveraging data for strategic insights. Skilled in client engagement, upselling, and business development.
Key Achievements
- Managed a £1.5M key account portfolio, driving a 20% revenue increase through upselling and renewals.
- Generated approximately £600K in new annual revenue by acquiring new clients and expanding existing accounts at American Express.
- Utilized data analysis to identify revenue opportunities exceeding £50K per account, supporting sales strategies.
- Led client meetings and product demos, effectively communicating value to enhance client relationships and retention.
Experience
Senior Account Manager
Own a portfolio of key accounts worth around £1.5M in annual revenue.. Increase revenue within existing clients by 20% through upselling and renewals.. Run client meetings, product demos and commercial discussions with senior stakeholders.. Track pipeline, forecast monthly revenue and keep CRM records accurate.. Share client feedback with product and marketing teams to improve how services are positioned.
Account Manager
Build a pipeline of new business through outreach, referrals and inbound leads. Bring in around £600K in new annual spend from new and existing clients. Run product demos and explain value clearly to finance and operations teams. Close new business and renewals with a conversion rate of around 25% and increased product usage across assigned accounts.
Analyst
Analyse customer and transaction data to find revenue opportunities worth £50K+ per account. Support sales teams with data used in pitches and client meetings.. Build reports to track account performance and highlight trends.. Prepare sales materials with clear, data-backed insights.. Work with senior team members to understand client needs and priorities.