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Enrique Mejia

Santo Domingo, Nacional, Dominican Republic

Customer Service Specialist with 5+ years in hospitality and finance

  • Guided customers through account recovery, enhancing loyalty and payment history at One Park Financial.
  • Supported reservations and sales for travel club members, promoting tailored vacation packages at Bahia Principe.
  • Managed customer support and sales activities for club members and travel referrals at GBS Dominicana.
Customer Service
Advanced
Provided personalized customer support, resolving issues and ensuring client satisfaction across multiple roles.
Team Management
Intermediate
Led team efforts and supported leadership in customer care and sales environments, ensuring smooth operations.
Sales & Negotiation
Advanced
Engaged in promoting travel packages and financial solutions, negotiating terms to meet client needs.
Technical Support & Digital Tools
Intermediate
Utilized various digital tools for remote work, providing technical assistance and managing client interactions.

Languages

English
Advance
Spanish
Native
See Full Skillset on CazVid
Jun.2023 - Feb.2026
Financial Specialist
One Park Financial
Account recovery focused on guiding customers with personalized support, offering simple solutions that help them continue as merchants while strengthening loyalty and improving their payment history.
Oct.2022 - Jun.2023
Customer Care Travel Expert
GBS Dominicana
Reservations and sales support for AMR Collection club members, along with promoting travel packages to their referrals.
Sep.2021 - Sep.2022
Customer Travel Experience
Bahia Principe - Privillege Club
Based on each club member’s needs, I handled reservations and offered tailored vacation experiences that matched their interests.
View Complete Work History
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