Enso - Customer Service Specialist with 10+ years in Call Center Industry

San Rafael del Yuma, La Altagracia, Santo DomingoRemoteen

Accumulated over a decade of experience in customer service, technical support, sales, and retention.

Worked for multiple companies including First American Home Buyers, American Home Shield, Samsung, and Verizon.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced call center professional with over 10 years in customer service, technical support, sales, and retention.

Established a professional environment with reliable internet to efficiently handle calls and support customers.

Customer ServiceAdvanced

Provided support and assistance to customers across various companies, ensuring satisfaction.

Technical SupportIntermediate

Assisted customers with technical issues, troubleshooting, and product-related inquiries.

Sales & RetentionIntermediate

Engaged in sales activities and customer retention strategies to maintain client relationships.

Communication SkillsAdvanced

Communicated effectively with diverse customers, ensuring clear and professional interactions.

Work Environment Setup