Erick - Customer Service & Sales Professional with 9 years of industry experience
Guatemala City, Guatemala, GuatemalaRemoteen
Accumulated nearly 9 years of experience across customer service, tech support, and sales.
Worked in multiple roles including sales, customer service, technical support, and collections.
Published on CazVidVideo interview availableOpen to remote
Summary
Experienced customer service and sales professional with nearly nine years in the call center industry, skilled in technical support, collections, and client interaction in Guatemala.
Video Resume
Key Achievements
- Demonstrated adaptability across diverse call center functions in Guatemala.
Skills
TeamworkIntermediate
Proven ability to work effectively within team environments in call center settings.
Fast LearningIntermediate
Quickly acquires new skills and follows instructions accurately in dynamic roles.
Problem SolvingIntermediate
Addresses complex customer issues efficiently through logical reasoning.
Customer ServiceIntermediate
Provides support and solutions to a diverse customer base in call center environments.
SalesBeginner
Experience in outbound and inbound sales activities within the call industry.
Languages
SpanishEnglish
Experience
Sales Agent
Allied Global
Content Moderator
HCL
Sales Agent
Telus International
Customer Service Agent
Conduent
Education
Industrial Bachelor and Electronics Expert
Computer Operator Technician
Basic English level
Advanced English level