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Ernesto
Inbound Call center agent
Video resume
Inbound Call center agent
Remote
Contact
Mermoz Boabab, Dakar, Sénégal
Open to remote
Available on CazVid
Competencies
Customer ServiceIntermediate
Provided inbound assistance to customers, addressing inquiries and resolving issues.
Technical SupportIntermediate
Supported players of the Quaint Master game by troubleshooting technical issues remotely.
TelemarketingBeginner
Engaged in outbound telemarketing activities aimed at promoting telecom services.
Remote CommunicationIntermediate
Effectively managed customer interactions and support duties in a remote work environment.
Summary
Experienced inbound call center agent with over three years in telecom and technical support, specializing in customer service, technical troubleshooting, and remote communication.
Key Achievements
- Gained over three years of experience working in telecom and technical support roles.
- Served as a telemarketer and technical player support, demonstrating versatility in customer service and technical troubleshooting.
- Diverse experience working remotely in a customer-facing role with a focus on inbound communication.
Skills
Customer ServiceTechnical SupportTelemarketingRemote Communication
Published on CazVid - May 17, 2026