Customer Service Specialist | CazVid

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Esmil Lorenzo Nina Jimenez

Santo Domingo, Distrito de Santo Domingo, Santo Domingo

Customer Service Representative with experience in support and ticket management

  • Handled customer support calls and managed moderation tickets
  • Supported takeout flow and shutdown procedures in customer support
  • Provided assistance to clients in Santo Domingo, ensuring service continuity
Customer Support
Intermediate
Managed customer interactions and support tickets, ensuring effective communication.
Ticket Management
Intermediate
Handled moderation and support tickets related to service operations.
Communication Skills
Intermediate
Effectively communicated with clients over calls, providing assistance and support.
Support Operations
Beginner
Participated in support flow processes and shutdown procedures in customer service contexts.
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Customer service

I have experience in a take call customer service

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