Estrella - Coordinador De Recibo Santiago

Experiencia demostrada en Customer Service.

Experiencia demostrada en Customer Retention.

Experiencia demostrada en Problem Solving.

Experiencia demostrada en Active Listening.

Experiencia demostrada en Communication Skills.

Assisted customers in English and Spanish through inbound calls.. Resolved billing, account, and service-related issues.. Applied retention strategies to reduce customer cancellations.. Achieved performance goals while maintaining high customer satisfaction.. Worked efficiently in a fast-paced environment using multiple software platforms.

Delivered excellent customer service to passengers.. Maintained high customer ratings through professionalism and punctuality.. Managed routes efficiently while ensuring passenger safety.