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Fiorella Herrera Cruz

San José, San José, Costa Rica

Multidisciplinary professional with 6+ years in design, administration, and customer service

  • Supported project documentation and photographic records at Parque Diversiones, ensuring accurate maintenance logs.
  • Contributed to graphic design and space restoration projects at Casa Manga, enhancing thematic space presentations.
  • Handled customer inquiries, inventory, and art documentation at Galeria D'Art, streamlining operational workflows.
Visual Design
Intermediate
Applied visual design skills in project documentation and thematic space restoration, improving visual communication.
Documentation & Record-Keeping
Advanced
Maintained detailed logs, photographic records, and backup files for various projects across multiple roles.
Customer Service
Intermediate
Provided support to clients face-to-face and online, handling doubts, needs, and inquiries efficiently.
Inventory Management
Intermediate
Managed inventory and controlled materials during internships and art galleries, supporting smooth operations.
Operational Assistance
Intermediate
Supported workshops and activities through material registration and operational support at educational institutions.

Languages

English
Native
See Full Skillset on CazVid
2025 - present date
Creative Assistant
Parque Diversiones
Support with documentation, Preparation of logs, Photographic record of every project created by the maintenance department
2024 - 2025
Junior designer
Casa Manga
Collaboration with the graphics design team, Restoration and documentation of thematic and POP spaces, Registration of projects, pictures and backup of design files
2024 - 2024
Administrative Assistant
Galeria D’Art
Attending customer doubts and needs in person and by chat, Inventory management, Document control, Invoicing and labeling based on technical information of artworks
2023 - 2023
Professional internship
Escuela Casa del Artista
Operational assistance in workshops, Inventory control, Registration of materials, Support to teachers in the documentation of activities
2021 - 2021
Call center representative
Sykes
Analysis of local and international transactions, Documentation of cases, Preparation of fraud reports, Application of control and confidentiality protocols
View Complete Work History
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Universidad Nacional
Bachelor's degree
Completed 2024
See Education & Certifications
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