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Flavia

Sales & Beauty Specialist at MAC Cosmetics and Sephora

Video resume

Translator
Flavia is a translator with a fluent level of Spanish, having lived in Peru for 15 years. She is currently completing her first year in Industrial Engineering at Concordia University.

Contact

Montréal, Quebec, Canada
Available on CazVid
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Competencies

Customer ServiceExpert

Exceptional ability to engage clients, understand needs, and deliver personalized solutions, enhancing satisfaction and loyalty.

CommunicationAdvanced

Skilled in conveying complex ideas clearly, facilitating effective interactions with clients and students.

Sales & UpsellingAdvanced

Proven track record of achieving sales targets through strategic product recommendations and client engagement.

Leadership & AdaptabilityIntermediate

Capable of adjusting to dynamic environments and supporting team goals, demonstrated across retail and service roles.

Education

Bachelor of Engineering (BEng)
Concordia University
Completed 2028
Certificate in Business Launch
École d'entrepreneuriat de Québec
Completed 2025
Diploma of College Studies in Health Science
Cegep de Saint Laurent
Completed 2023
High School Diploma
École des adultes Champlain
Completed 2021

Languages

FrenchFluent
EnglishFluent
SpanishFluent

Summary

Dedicated professional with a strong background in retail sales, beauty consultations, and tutoring. Skilled in building client relationships, exceeding sales goals, and conveying complex concepts clearly. Eager to leverage diverse skills in a dynamic environment.

Key Achievements

  • Consistently exceeded sales targets through personalized consultations and product recommendations.
  • Built strong client relationships, increasing customer loyalty and satisfaction.
  • Supported students in complex physics and calculus concepts, improving academic performance.
  • Maintained high store presentation standards, contributing to a positive shopping experience.

Experience

Sales associate- Makeup Artist

MAC Cosmetics
2023 - Present

Delivered personalized beauty consultations and professional makeup services. Built strong client relationships, increasing customer satisfaction and loyalty. Achieved sales targets through product knowledge and upselling techniques

Tutor – Physics & Integral Calculus

Cégep Édouard-Montpetit (CEP)
2023 - 2024

Provided one-on-one and group tutoring sessions in physics and integral calculus. Explained complex concepts in a clear and structured manner to improve student understanding. Supported students in problem-solving, exam preparation, and academic performance. Adapted teaching methods to diZerent learning styles

Sales associate

San Francisco (Groupe Marie Claire)
2023 - 2023

Assisted customers with product selection and maintained store presentation. Handled transactions and contributed to daily sales goals

Waitress

Résidence Ambiance (Le Groupe Maurice)
2023 - 2023

Provided eZicient and professional service in a fast-paced environment. Managed multiple tables while ensuring customer satisfaction

Cash Host

Sephora
2022 - 2023

Processed transactions and supported store operations. Assisted clients with product recommendations and beauty advice

Skills

Customer ServiceCommunicationSales & UpsellingLeadership & Adaptability

Video Transcript

Translator

Hello, I'm Flavia, and I'm currently looking for a new experience of translator. I just speak English, French, and Spanish, and I was actually living in Peru for 15 years of my life, so my Spanish level is fluent. And yeah, I'm actually just finishing my first year of industrial engineering at Concordia University, and I'm just trying to...

Translator

Hello, I'm Flavia Fernandez and I'm currently looking for a new experience as a translator. I'm actually a pretty well-unfluent Spanish speaker. I was living in Peru for 15 years of my life until I moved here in Montreal. And yeah, I speak French, I speak English, and I also speak Spanish.

Published on CazVid - Jun 2, 2026
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