Francisco Hernandez Vazquez
Front Desk & Sales Manager with 5+ years in Hospitality and Sales
- Supervised front desk operations and team at Los Angeles Suites, ensuring smooth hotel procedures
- Managed and exceeded weekly sales quotas at BoomSourcing, supporting client relations and sales reporting
- Trained new employees and provided technical support within sales team, enhancing team capabilities
Customer Service
Avanzado
Provided effective customer support, handling guest inquiries and client follow-up.
Management
Avanzado
Managed front desk operations, team supervision, and work schedules for hospitality staff.
Sales & Reporting
Intermedio
Achieved sales targets, maintained sales reports, and followed up on client concerns.
Technical Support
Intermedio
Supported sales team with tech support, training new employees, and managing tech-related issues.
Security & Operations Monitoring
Intermedio
Monitored hotel security cameras, ensured compliance with policies, and maintained daily checklists.
Languages
Spanish
Fluent
English
Fluent
November 2019 - December 2021
Front Desk Manager
Los Angeles Suites
Perform hotel policies and procedures, Supervise other front desk receptionists and housekeeping along with work schedule, Daily hotel check list such as log books, bulletin boards, keeping up to date with all changes, new procedures, and events, Monitor security cameras and hotel premises, Ensure...
January 2022 - July 2025
Sales Executive (Home Office)
BoomSourcing
Experience with variety of campaigns, Met weekly sales quota and follow up with clients concerns to achieve company’s recognition and growth, Maintain sales report along with complaints and new services, Worked numerous amount of calls ranging from 800 per day, Support sales team by providing...
State of Guanajuato
High School Diploma
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