Franklyn - Customer Service Representative with 4 years of bilingual communication skills

Santo Domingo, Distrito de Santo Domingo, Santo Domingoen

Provided customer service in English and Spanish via phone, chat, and in-person interactions.

Accumulated 4 years of experience in customer service roles supporting diverse client needs.

Published on CazVidVideo interview available

Summary

Bilingual customer service representative with 4 years of experience supporting clients in English and Spanish across various communication channels.

Developed proficiency in handling customer inquiries and resolving issues effectively across multiple communication channels.

Customer ServiceAdvanced

Experience in providing high-quality customer support through various channels, ensuring satisfaction and issue resolution.

Bilingual CommunicationAdvanced

Ability to communicate fluently in English and Spanish, catering to diverse customer bases.

Communication SkillsAdvanced

Effective verbal and written communication tailored to customer needs across multiple platforms.

Multichannel SupportIntermediate

Experience handling customer interactions via phone, chat, and in-person, ensuring consistency and quality.