2023 - 2025
Owner
Autoservicios A&A
Comply with all administrative tasks, sales, purchase of spare parts for cars when needed.
2019 - 2023
Tax and Permitting Quality Analyst / Logistics Planner
Simplex Group
Analyze calls from agents providing tax and permits to trucking companies in the US to see if they were complying to scorecards and performing good customer service., Plan routes in the trucking industry for companies all over the US.
2017 - 2019
Data Entry Agent/Internal Auditor (QA)
Alorica
Data Entry on purchase orders for a printing office in the US., Data Entry Auditor. Audit processes and staff productivity.
2016 - 2017
Data Entry Agent/ QA Supervisor
Quality Car Service S.A
Data entry on websites for price and market comparison., Manage a team assigned on data entry, productivity reports and coaching tools.
2014 - 2016
Customer Service Agent oriented on sales
Grupo Financiero Ficohsa
Banking assigned agent on customer service., Salesman on banking products and credit cards., Manage bank policies and credit card negotiations., Monthly goals achievements.