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Gladys

Data Contributor (FamilySearch -Remote/Work-Study)

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Accra, Greater Accra, Ghana
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Competencies

MS Office Suite

Demonstrated experience with MS Office Suite.

Google Docs

Demonstrated experience with Google Docs.

QuickBooks 1 & 2

Demonstrated experience with QuickBooks 1 & 2.

Software Support

Demonstrated experience with Software Support.

Typing

Demonstrated experience with Typing.

Education

Hospitality & Tourism Management Certificate
Ensign College
2024
Bachelor of Business Administration Degree
University of Professional Studies
2013
Network Desktop Analyst Advanced Certificate
NIIT (National Institute of Information Technology)
2007
Network Desktop Analyst Advanced Certificate
NIIT
Completed 2007

Languages

Englishfluent
FrenchBasic
SpanishLearner

Summary

Data Contributor (FamilySearch -Remote/Work-Study) open to new opportunities

Experience

Data Contributor (FamilySearch -Remote/Work-Study)

Springboard Inc.
Sep 2024 - Mar 2025

Improved content accuracy by 98%. Supported a 16-member team. Transcribed 1000+ entries across image and video formats and languages

Data CleanUp Agent (BYU Anthology -Remote Contract)

Springboard Inc.
Apr 2025 - Sep 2025

Resolved 700+ client issues. Troubleshot 300+ enrollment errors. Collaborated with senior management to escalate complex cases

Assistant Procurement Officer

Tongulink Enterprise
Jul 2017 - Jan 2022

Launched Asilafia Farmers Market platform. Managed stock and monitored procurement requests. Organized and managed the database of corporate vendors. Completed form-filling for 200 farmers. Determined and developed content for Didimame delivery webpage. Operated 4 telephones and supervised logistics. Provided travel assistance for over 30 Ghana/Sierra Leone delegation

Branch Operations Officer

MGI Savings and Loans Limited
Apr 2013 - Jul 2015

Coordinated daily office maintenance. Assisted in budget preparation and reconciliation. Performed data entry and managed records. Established an organized filing system for sensitive company documents

Factory Representative (Warehouse and Port Operations Department)-NSS

Cocoa Marketing Company Limited
Oct 2011 - Nov 2012

Acted as a customer relationship officer. Handled database with 4 companies. Controlled and reconciled delivery contract of cocoa seeds. Increased productivity of accounts and audit team by 60%

Remote Data CleanUp Agent / Virtual Assistant

BYU Anthology (via Springboard Inc.)
Apr 2025 - Sep 2025

Served as a remote client operations specialist, resolving 700+ student data entries and troubleshooting 300+ complex platform system access barriers.. Utilized internal digital portals, cloud-based data networks, and Microsoft Copilot to coordinate data intake files cleanly and efficiently.. Collaborated asynchronously across distant time zones with senior engineering managers to document and escalate tricky database conflicts.. Upheld maximum professional discretion and data confidentiality while processing sensitive user accounts, profile details, and data records.

Remote Data Contributor / Virtual Assistant

FamilySearch (via Springboard Inc.)
Sep 2024 - Mar 2025

Supported a 16-member global multicultural team by transcribing, auditing, and indexing 1,000+ complex record files across text, image, and video formats.. Boosted internal dataset accuracy scores to 98% through systematic data checking, error remediation, and shared workflow guides.. Utilized digital task platforms, Trello boards, and shared cloud folders to track team projects and keep data pipelines moving smoothly.

Assistant Procurement & Administrative Officer

Tongulink Enterprise
Jul 2017 - Jan 2022

Coordinated administrative logistics for the launch of the Asilafia Farmers Market platform, building a spreadsheet database for 200 corporate vendors.. Managed central business communication hubs, answering 4 active corporate phone lines and organizing a main electronic email inbox.. Oversaw daily scheduling and routing data for 3 logistics delivery bikers to ensure zero fulfillment delays.. Organized all international travel assistance, calendar synchronization, and document coordination for a large 30+ person West African delegation to a Netherlands trade summit.

Factory Representative (Warehouse & Port Operations)

Cocoa Marketing Company Limited
Oct 2011 - Nov 2012

Acted as a client relations and database tracking representative for major accounts including Cargill, Niche, CPC, and Barry Callebaut.. Reconciled heavy shipment delivery contracts using internal data trackers to secure exact inventory alignments.. Increased audit team administrative productivity by 60% by utilizing an integrated database to locate 5,000 unaccounted bags of product.

Skills

MS Office SuiteGoogle DocsQuickBooks 1 & 2Software SupportTyping
Published on CazVid - Sep 12, 2026
Contact Gladys