guiselle

Apoyo Administrativo y Servicio al cliente

Liderar la atención al cliente y resolver consultas de manera inmediata.. Gestionar cuentas por cobrar, procesar pagos y resolver discrepancias.. Optimizar comunicación y logística con proveedores para continuidad operativa.. Elaborar reportes administrativos para decisiones gerenciales con análisis de datos.. Desarrollar y automatizar reportes operativos para seguir KPIs.. Administrar la documentación técnica del departamento conforme a estándares.. Coordinar procesos internos de soporte entre clientes y el equipo técnico.. Gestionar inventarios y suministros de oficina para asegurar operaciones continuas.

Apoyo Técnico y Administrativo

Asistente Administrativa y Especialista en Atención al Cliente

Administrative Assistant & Data Entry Clerk

Processed and validated invoice data accurately.. Prepared Excel reports and monitored dispatch discrepancies.. Coordinated shipments and managed physical and digital records.. Provided administrative support to customers, drivers, and internal teams.

Administrative Maintenance Technician

Managed technical and administrative documentation to ensure organized and accurate records.. Prepared operational reports and KPI tracking to support management decision-making.. Coordinated activities between technical and administrative teams to improve operational efficiency.. Supported documentation control and continuous process improvement initiatives.

Maintenance and Administrative Support Technician

Maintained technical documentation and administrative records.. Prepared operational reports and quality control checklists.. Supported preventive maintenance planning and documentation management.. Assisted with process improvement initiatives to enhance operational efficiency.