Gwenette - Yacht Stewardess

Demonstrated experience with Customer Service.

Demonstrated experience with Communication Skills.

Demonstrated experience with Comprehension Skills.

Demonstrated experience with Can Work In A Team.

Demonstrated experience with Working Under Pressure.

Assisted VIP international guests to VIP lounge.. Handled in-person inquiries, providing local directions, resolving guest complaints and room change requests.. Collaborated with housekeeping, concierge, and maintenance department to update room status and fulfill guest needs promptly.. Processed payment invoices and updated VIP guest reservation records accurately.

Managed daily front office operations by ensuring accurate guest records and assisted guest inquiries and service requests while maintaining a customer-focused approach.. Monitor room inventories and maintained front office organization.

Managed customer inquiries, payments, and returns.. Processed and monitor customer orders while ensuring accurate order details and timely updates.. Coordinated with delivery partners and shipping of products.