Hajar - Virtual Administrative Assistant

Demonstrated experience with Calendar Management.

Demonstrated experience with Email Correspondence.

Demonstrated experience with Document Formatting.

Demonstrated experience with Travel Coordination.

Demonstrated experience with High-Speed Data Entry.

Provide comprehensive administrative and operational support to remote managers and small business teams, ensuring smooth daily digital workflows.. Manage high-volume email correspondence, filter priority messages, draft professional replies, and maintain structured digital filing systems.. Handle calendar scheduling, coordinate online meetings across different time zones, and send timely reminders to team members and clients.. Assist in preparing routine business reports, internal memos, and data summaries using Microsoft Word and Excel.

Accurately transcribed, updated, and verified large volumes of alphanumeric data into cloud-based databases and company spreadsheets.. Conducted regular data audits to identify, correct, or flag data inconsistencies, maintaining a 99% accuracy rate across all records.. Processed digital invoices, receipts, and customer logs, organizing files logically for quick retrieval by the accounting and management teams.. Collaborated weekly with project supervisors via Slack and Zoom to deliver completed data packages ahead of established deadlines.

Supported online e-commerce and digital service providers with routine administrative tasks, client onboarding, and record keeping.. Handled customer inquiries and support tickets via email and live chat, delivering polite, prompt, and effective solutions in English.. Maintained updated customer relationship management (CRM) records and tracked daily task completion sheets to optimize remote operations.