Heber

Experiencia demostrada en Ability to Multitask.

Experiencia demostrada en Ability to Work in a Team.

Experiencia demostrada en Adaptability.

Experiencia demostrada en Fast Learner.

Developed advanced product knowledge to share current information while generating and delivering product quotes, Meet with clients to determine financial objectives and review assets, liabilities, cash flow, and other financial information, Accurately processed routine financial transactions such as Crypto Currency for customers, Read financial publications to remain informed about trends affecting market conditions, Drove sales by following up with leads and new customers through outbound calls, Contacted prospective customers to present service options and explain details.

Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor., Resolved problems, improved operations, and provided exceptional service., Actively listened to customers' requests, confirming full understanding before addressing concerns., Managed team of employees, overseeing hiring, training, and professional growth of employees., Worked with customers to understand their needs and provide excellent service., Maintained excellent attendance record, consistently arriving to work on time.

Contact Center., Help Desk., Tech Support., Help Line., Live Call Answering Service for Small Business., Property Management., Healthcare., Technology., Law Firms.