Hector avatar

Hector - Sales and Course Creation Specialist with diverse client engagement experience

San Pedro de Macorís, San Pedro de Macorís, Dominican Republicen
Managed client accounts at OPTEC USA to ensure customer satisfaction
Developed online courses and data collection forms, improving user engagement
Publicado en CazVid

Resumen

Versatile sales and course development specialist with experience in client management, online education tools, and administrative support. Proven ability to build relationships, streamline processes, and develop engaging digital content.

Logros Clave

Habilidades

Client Relationship ManagementIntermediate

Built and maintained strong relationships with clients to foster loyalty and satisfaction.

Sales and Order ProcessingIntermediate

Handled order cycles from inquiry to delivery, ensuring smooth transactions.

Course & Form DevelopmentIntermediate

Created online courses and forms using ClickFunnels and Jotform to enhance user engagement.

Administrative & Communication SkillsIntermediate

Managed scheduling, correspondence, and client follow-ups to support operational efficiency.

Social Media & NetworkingBeginner

Engaged with social media platforms to expand professional networking opportunities.

Experiencia

Sales Consultant

OPTEC USA

2018 - 2020

Managed client accounts, building strong relationships to ensure long-term customer satisfaction., Handled the order processing cycle, from initial inquiries to final delivery, ensuring smooth transactions., Conducted follow-ups with clients to provide updates & address concerns.

Appointment Setter

2021 - 2023

Scheduled and managed appointments, ensuring smooth communication between clients and executives., Handled administrative tasks, including email correspondence, calendar organization, and client follow-ups., Maintained a high level of professionalism in client interactions, improving retention and satisfaction.

Course & Form Creation Specialist

2023 - 2024

Developed online courses using ClickFunnels, enhancing user experience and increasing course completion rates., Designed and implemented data collection forms via Jotform.com for streamlined client interactions., Collaborated with teams to refine course content, ensuring clarity and effectiveness.

Educacion

Universidad Autonoma de Santo Domingo

Computer Technology

2010

BYU Pathway Worldwide

Applied Science

Completed 2025
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