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Hugo Palencia

San Pedro Sula, Cortés Department, Honduras

Customer Service Specialist with 8 years of multi-channel support experience

  • Gained extensive experience providing customer support via chat, email, phone, and texts.
  • Worked in diverse roles including technical support, customer support, and sales.
  • Accumulated 8 years of professional experience in customer service industry.
Customer Support
Advanced
Delivered customer service across multiple communication channels including chat, email, and phone.
Technical Support
Intermediate
Provided technical assistance, resolving user issues and troubleshooting problems.
Sales
Intermediate
Engaged with customers to promote and sell products or services effectively.
Communication Skills
Advanced
Demonstrated ability to communicate clearly and professionally across various formats.
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Education, certifications, and courses show commitment to growth. From formal degrees to online learning – every step forward counts and impresses.

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Customer Service Representative

Customer Service, Technical Support, Sale Representative, and Virtual Assistant

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