Jacobo - Event Coordinator with 5 years of customer-centric service expertise
Summary
Dedicated event coordinator and customer service professional with comprehensive experience in managing events, assisting clients, and ensuring seamless operations in hospitality and entertainment environments.
Key Achievements
- Supported sound checks, stage setup, and administrative tasks, demonstrating versatility in event management
Skills
Delivered exceptional customer experiences in hospitality and event settings, handling inquiries and issues effectively
Assisted in planning and executing events, managing artist logistics, and stage management
Applied effective verbal and written communication skills across customer interactions and team collaboration
Handled administrative tasks to facilitate smooth operations in service and event roles
Languages
Experience
Event coordination – Stage Manager
Ambiente Sonoro
Coordinated events and ensured smooth execution, including managing artists and attending to their needs., Provided excellent customer service by addressing inquiries and resolving issues promptly., Assisted in stage setup, sound checks, and overall event management.
Administrative assistant – Customer Service
Café Arte y Sazón
Provided exceptional customer service by attending to customer needs and ensuring a positive dining experience., Handled food preparation and maintained high standards of hygiene and food safety., Assisted in administrative tasks to ensure smooth operations of the establishment.
Staff
Corporación Acordes
Demonstrated outstanding customer service by providing personalized assistance to artists and attendees., Assisted in event coordination and logistics, ensuring a seamless and enjoyable experience for all participants., Handled customer inquiries, resolved concerns, and maintained positive relationships with artists and clients.
Education
Ferrini
High school