January 2024 - September 2025
Executive Workforce
IGT Solutions & Technologies Colombia S.A.S.
Analyze and propose improvements to develop contingency action plans as deemed necessary and appropriate, Execute and analyze reports with the results and make recommendations to meet the productivity and profitability objectives of the operation, Coordinate the appropriate allocation and the...
August 2023 - December 2023
Real Time Analyst
Ubiquity Global Services Colombia S.A.S.
Provide regular staffing reports and identify workforce trends through quantitative analyses and predictive KPI modeling, which informs about strategic workforce action plans.
October 2022 - April 2023
Real Time Analyst
Full Potential Solutions Colombia S.A.S.
Implemented a new methodology for tracking employee performance which increased efficiency and productivity, Ensured that resources are allocated and utilized effectively, Collaborated with other departments such as HR and Operations to understand the workforce needs and come up with relevant...
March 2021 - April 2022
Real Time Analyst, Operations Analyst I
FOUNDEVER de Colombia S.A.
Management of the scheduling system, Staffing requirements monitoring, Intraday staffing level review, Management and build-up of the intraday KPI reports and maintained throughout the understanding of business and data needs of operational units across the account.
May 2019 - May 2020
Advisor I, Customer Service
CVG Customer Management Colombia S.A.S
Managing order creation, tracking and replacement, General goods information, location and availability across the store inventory nationwide.