Jeriel Walton Perez Espinoza
Music Professor with experience in technical support and information management
- Taught piano and percussion at Pearl Lagoon Academy of Excellency, demonstrating musical proficiency and teaching skills.
- Provided billing and technical support at SITEL call center, handling customer inquiries and issues effectively.
- Developed strong communication and analytical thinking skills through diverse roles and technical tasks.
Music Instruction
Advanced
Provided piano and percussion lessons, demonstrating musical expertise and pedagogical skills.
Customer Service
Intermedio
Handled billing, technical support, and email correspondence, ensuring customer satisfaction.
Information Management
Avanzado
Utilized PowerPoint, Excel, Word, and internet research tools for data handling and presentation.
Communication Skills
Avanzado
Exhibited excellent communication skills in teaching, customer support, and teamwork.
Technical Proficiency
Avanzado
Proficient in Microsoft Office Suite and internet research, with fast typing and computer skills.
Languages
English
Superior
2015 - 2019
Music Professor-Piano, percussion
Pearl Lagoon Academy of Excellency (PLACE)
2019 - 2022
customer representative. Billing/Technical support and e-mails
SITEL call center
Instituto “Las Perlas”
Bachelor degree
2012
ITECC
Computer operation
2016
Academia Europea
English
Completed 2018
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