Joanthony - Customer Service Representative with 9+ years in client support

Santo Domingo, Distrito de Santo Domingo, Santo DomingoRemoteen

Started career in customer service in 2014 and gained extensive experience in the PBO industry.

Versatile role experience including customer service, technical support, and back office duties.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in diverse customer support roles within the PBO industry since 2014, with a passion for helping people and resolving issues.

Demonstrated passion for helping people and solving problems across multiple customer support functions.

Customer ServiceExpert

Provided direct assistance to customers, addressing inquiries and resolving issues effectively.

Technical SupportIntermediate

Helped clients troubleshoot technical problems related to products or services.

Back Office SupportIntermediate

Managed administrative and support tasks to ensure smooth business operations.

Problem SolvingAdvanced

Assisted clients by analyzing issues and providing effective solutions promptly.