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J

Jon

Grounds Handling Team

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Sydney, New South Wales, Australia
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Competencies

Customer ServiceAdvanced

Provided high-quality customer service, resolving issues and ensuring satisfaction in hospitality and electoral settings.

Problem SolvingAdvanced

Applied problem-solving skills across roles such as managing service challenges and resolving customer complaints.

Event Coverage & ReportingIntermediate

Reported on various news, sports, and organizational events, providing accurate and compelling coverage.

Teamwork & CollaborationAdvanced

Worked effectively in team environments across hospitality, electoral support, and media roles.

Sanitation & SafetyIntermediate

Maintained sanitation standards and safety protocols, especially during COVID-related duties.

Education

Diploma of Human Resources
Bridge Business College
Completed December 2014
Certificate of Hospitality
Evolution Systems for Training
Completed 2013
Diploma of Tourism
Bridge Business College
Completed Nov 2014
Bachelor’s Degree in Communication and Journalism
Externado University of Colombia
Completed 1997

Summary

Experienced in hospitality, electoral assistance, and journalism, with strong problem-solving and teamwork skills.

Key Achievements

  • Managed bar inventory and high-volume orders as Bar Porter and Food Runner, ensuring efficient service.
  • Assisted in electoral processes including counting and polling at federal elections.
  • Covered various news and events as a full-time reporter and photographer for national campaigns.

Experience

Grounds Handling Team

Swissport
2022

BAGGAGE HANDLERS, TUG DRIVER

Assistant Electoral Level 2

Australian Electoral Commission
2021 - 2022

Dec 2021 - NSW electoral polling Place, Assisting all the electoral process, May 2022 - Australian Federal Election, Assisting and counting at polling place

Customer Service Attendant

The Star Entertainment group
2015 - 2022

Bar Porter: manage the bar’s inventory and distribution., Food Runner: Collect high volume multiple orders at any given time and serve to the relevant customer., Attendant: Provide expertise knowledge and make reasonable suggestions., Provide resolutions and problem solving skills, Ensure a high...

Food & Beverage Attendant

Australian Turf Club
2013 - 2014

Practice RSA and Maintain sanitation, Bartending duties (Barista)

Public Area

Spotless for QANTAS
2010 - 2013

Perform and maintain a high-level quality of cleanness

Skills

Customer ServiceProblem SolvingEvent Coverage & ReportingTeamwork & CollaborationSanitation & Safety
Published on CazVid - May 17, 2026
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