Jon - Customer Service Specialist with diverse experience in hospitality and electoral roles

Sydney, New South Wales, Australiaen

Managed bar inventory and high-volume orders as Bar Porter and Food Runner, ensuring efficient service.

Assisted in electoral processes including counting and polling at federal elections.

Contact via CazVid

Published on CazVid

Summary

Experienced in hospitality, electoral assistance, and journalism, with strong problem-solving and teamwork skills.

Key Achievements

Covered various news and events as a full-time reporter and photographer for national campaigns.

Skills

Customer ServiceAdvanced

Provided high-quality customer service, resolving issues and ensuring satisfaction in hospitality and electoral settings.

Problem SolvingAdvanced

Applied problem-solving skills across roles such as managing service challenges and resolving customer complaints.

Event Coverage & ReportingIntermediate

Reported on various news, sports, and organizational events, providing accurate and compelling coverage.

Teamwork & CollaborationAdvanced

Worked effectively in team environments across hospitality, electoral support, and media roles.

Experience

Grounds Handling Team

Swissport

2022

BAGGAGE HANDLERS, TUG DRIVER

Assistant Electoral Level 2

Australian Electoral Commission

2021 - 2022

Dec 2021 - NSW electoral polling Place, Assisting all the electoral process, May 2022 - Australian Federal Election, Assisting and counting at polling place

Customer Service Attendant

The Star Entertainment group

2015 - 2022

Bar Porter: manage the bar’s inventory and distribution., Food Runner: Collect high volume multiple orders at any given time and serve to the relevant customer., Attendant: Provide expertise knowledge and make reasonable suggestions., Provide resolutions and problem solving skills, Ensure a high...