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John
Job Scheduler Coordinator
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Competencies
Demonstrated experience with Customer Support (Phone, Email, Chat).
Demonstrated experience with Healthcare Support & Insurance Verification.
Demonstrated experience with Claims & Eligibility Inquiries.
Demonstrated experience with CRM & Data Management.
Demonstrated experience with Appointment Scheduling.
Education
Summary
Job Scheduler Coordinator open to new opportunities
Experience
Customer Service Representative / Scheduler
Managed customer communication through phone, email, chat, and social media. Provided service quotes and scheduled gutter cleaning and roof inspection appointments. Coordinated bookings for residential and commercial customers. Maintained accurate records of service requests and schedules. Ensured smooth customer experience from inquiry to job completion
Healthcare Virtual Assistant
Verified patients’ mental health insurance coverage through payer portals and phone verification. Entered accurate insurance details into internal systems to support patient onboarding. Communicated with patients to confirm coverage information and resolve discrepancies. Coordinated with intake and billing teams to address insurance or eligibility issues. Maintained detailed documentation while working in a fast-paced remote environment
Data Services Associate
Supported client projects including Real Time Media and Redwood. Managed lead generation data and maintained accurate records. Reviewed and processed client information for data accuracy and reporting. Assisted with documentation and internal data management processes