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JONAH
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Competencies
Demonstrated experience with data analysis.
Demonstrated experience with project management.
Demonstrated experience with computer networks.
Demonstrated experience with analyzing problems.
Demonstrated experience with researching potential solutions.
Education
Languages
Summary
Professional profile
Experience
SYSTEMS ADMINISTRATOR
Installing, configuring and maintaining software and hardware.. Monitoring system performance and troubleshooting issues.. Ensuring security and efficiency of IT infrastructure.. User account management and data backup.. System performance tuning and network infrastructure maintenance.
TRAVEL CONSULTANT
Organize travel plans.. Itinerary planning.. Help booking trips.. Destination research.. Collect deposits and balances.. Customer service.. Advising clients.. Travel regulations and documentation.
PERSONNAL ASSISTANCE AND I.T SUPPORT
Data Entry.. Network Troubleshooting.. Managing Company’s Website and Social Media Handles.. Assisting with errands.. Arranging travel for business, school and vacation customers.. Understanding the client’s needs, providing accurate travel options, coordinating transportation and arranging an excellent travel experience.. Organizing travels from beginning to end, including tickets, accommodation and transport.
FINANCIAL CONSULTANT
Strong knowledge of insurance related issues and various insurance policies.. Ability to build and maintain a long-term relationship with clients.. Significant experience in selling insurance products.. Strong report-writing skills.. Ability to suggest suitable product as per needs and budgets of clients.
ICK-NOC ENGINEER
Allocate field actions (job cards, faults, routines etc.) to specific teams for resolution.. Dispatch field engineers against specific action items (references, jobs).. Follow-up fault/action to ensure SLA achievement.. Manage escalations according to escalation matrix.. Responsible for assisting maintenance officers as required.. Establish and Maintenance of general filing systems.. Answer incoming telephone calls and either transfer, redirect or take a message depending on the origin and purpose of the call.. Handle general NOC enquires.. Follow up, trace, update all NOC tickets and liaise will all role players-via email, SMS, phone calls as required by the NOC operations.. Email and SMS management of maintenance tickets.. Access and use work processing computer packages, RMS and keep up to date with enhancements to latest upgrades.. Reporting on all maintenance actions.. Keep an updated database of contact details for all management and Operations and Maintenance staff.. Produce weekly and monthly reports on performance.. Understand the responsibilities of other departments and co-operate with them.. Demonstrate essential overall knowledge of the organization.. Always maintain confidentiality on all matters.
SECURITY COORDINATOR
Management of the Bank’s electronic security systems (CCTV) bank wide.. Assist in the installation, configuration, and management of biometric access control system bank wide.. Processing of transactions on the process maker application.. Routine branch visitation and security appraisal.. Assist in protocol duties (aircraft handling and hotel reservation for external board members and staff).. Security review of branches (Both new and existing).. Guard supervision in all branches bank wide.. Assist in criminal investigations and fraud.. Assist in training security guards.. Conduct day and night patrols in all branches bank wide.. Conduct fire drills bank wide.. Assist in customer account openings when need be.. Plays administrative support roles when required.
BALLOT PAPER ISSUER
Ballot Paper Issuer.
INTERNSHIP
Network Troubleshooting.. Data Entry.. Meeting requests for information and support within the agreed timescale.. Assisting local and remote staff with technical problems including desktop/laptop/server software and network issues.. Giving feedback to supervisors and managers through reports and statistics.. Delivered user-end solution.
FIELD SERVICE OFFICER
Field Service Officer.. Ability to build and maintain a long-term relationship with clients.. Significant experience in selling the bank’s products.. Prospecting.