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Jorge Elias Rey

Bogotá, Bogota D.C., Colombia

Customer Service Agent with diverse support experience in call centers

  • Served as a Consumer Service Agent at Concentrix and 24/7 Intouch, providing support and resolving customer inquiries.
  • Gained experience in high-volume customer service environments, handling varied customer needs.
  • Progressed in roles focusing on communication, problem-solving, and customer satisfaction.
Customer Service
Intermediate
Handled customer inquiries and resolved issues efficiently in call center settings.
Communication Skills
Intermediate
Provided clear and effective communication with diverse customer bases.
Problem Solving
Intermediate
Addressed customer concerns by diagnosing issues and offering suitable solutions.
Multitasking
Beginner
Managed multiple customer interactions accurately within dynamic environments.

Languages

English
C1
See Full Skillset on CazVid
07/2024 - 07/2025
consumer service agent
Concentrix
05/2023 - 12/2023
consumer service agent
24/7 Intouch
View Complete Work History
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SENA
Administrative Technician
Completed 2017
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Universidad ECCI
Undergraduate Degree
Completed 2022
See Education & Certifications
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