Jose Erasmo Coral Espinosa
Customer Service and Administrative Professional with transferable skills
- Provided comprehensive customer service and support, managing operations and assisting customers across multiple roles
- Handled financial transactions and inventory management in a university wellness project, demonstrating multitasking abilities
- Coordinated tax documentation and maintained communication with high-level clients and tax authorities
Customer Service
Experto
Handled customer inquiries, support, and transaction processing in a retail and service environment.
Administrative Coordination
Avanzado
Prepared tax documents, maintained client communications, and managed operational tasks.
Technical Skills
Intermedio
Utilized Microsoft Office and sales processing tools to support daily functions.
Communication and Guidance
Avanzado
Provided application guidance, tips, and support to individuals in a driver applicant support role.
Languages
English
Native
Spanish
Advanced B2
2017
Customer Service and Sales Associate
Universidad de Antioquia
Providing customer service and support in sales, Handling cash transactions, Managing inventory in a university wellness project, Assisting customers, Processing sales, Ensuring a smooth operation of the service area
4/2021 - 5/2022
Payroll Tax Associate
Solvo
Focusing on notices related to payroll taxes, Notifying relevant departments about issues related to payroll news, Identifying problems associated with payroll topics
7/2022 - 11/2024
Tax Logistics Coordinator
Zaro Transportation
Reporting to the SAT (Tax Administration Service), Creating documents evidencing taxes, Preparing Mexican transport letters and foreign transport letters to Mexico, Maintaining constant communication with clients
10/2024 - until now
Driver Applicant Support
iQor
Providing call support and guidance to individuals applying to become drivers for Spark, Advising applicants on their application process, Offering tips to expedite their progress, Supplying all available information related to the application
Universidad de Antioquia
Economics
Universidad de Antioquia
Business Management
Colegio El Rosario
Bachelor
Completed 2015
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