Jose - Customer Service Specialist with diverse bilingual communication skills

Provided support and guidance to customers in the energy and digital design sectors.

Translated technical and customer communications between English and Spanish to facilitate understanding.

Guided customers in using online platforms for payments and service management.

Received and relayed design orders, ensuring accurate communication to graphic design teams.

In charge of advising customers on the use and service of prepaid energy., Advise customers on the use of the energy company's platform to make payments through it.

In charge of receiving design orders from clients in English and translating them into Spanish to be sent to the graphic designers.