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Jose Eduardo Rodriguez Morillo

Santo Domingo, Nacional, Dominican Republic

Customer Service Specialist with 5+ years in healthcare and financial sectors

  • Provided insurance assistance at Humana, ensuring compliance and customer satisfaction
  • Handled auto loans and billing issues at Global Lending Services, maintaining account accuracy
  • Guided clients through debt settlement programs, supporting enrollment processes at National Debt Relief
Customer Service
Advanced
Delivered customer support across healthcare, lending, and debt settlement industries, ensuring client satisfaction and compliance.
Health Insurance Assistance
Advanced
Assisted patients with insurance inquiries, explained benefits and claims, and processed authorizations.
Data Entry & Documentation
Intermediate
Managed academic records, performed data entry tasks, and provided administrative support in various roles.
Sales & Account Management
Intermediate
Achieved sales targets and maintained high performance metrics in customer support and sales positions.
Debt Resolution Programs
Intermediate
Supported clients through debt settlement programs and explained financial solutions to facilitate resolution.

Languages

English
Advanced Level
See Full Skillset on CazVid
Customer Service Representative
Humana Insurance
Assisted patients with insurance coverage inquiries, Explained benefits and claims, Processed authorizations, Ensured compliance with healthcare policies and customer satisfaction standards
Customer Service Representative
Global Lending Services
Handled auto loan accounts, Explained payment options, Resolved billing issues, Maintained account accuracy
Debt Specialist
National Debt Relief
Guided clients through debt settlement programs, Explained financial solutions, Supported enrollment processes
Mar 2021 - Feb 2023
Records Assistant
Universidad Tecnológica de Santiago (UTESA)
Managed academic records, Performed data entry tasks, Provided administrative support
Sales & Customer Service Representative
Teleperformance
Delivered customer support, Achieved sales targets, Maintained high performance metrics
View Complete Work History
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Instituto Tecnológico Fabio Amable Mota
High School Diploma
Completed 2020
See Education & Certifications
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