2014 - 2025
Front Office & Customer Service Professional
Hotel Riu Guanacaste & Riu Palace
Delivered exceptional guest service at internationally recognized resorts, managing front desk operations including check-in/out, reservations, billing, and guest relations., Trained and supervised night auditors, front office supervisors, and managers in hotel accounting and operational...
2008 - 2014
Sales Store Manager
Doctor Cellphone
Managed daily store operations, inventory, and staff for a busy mobile phone retail store, ensuring excellent customer service and business growth., Processed payroll for all employees, ensuring accuracy, timely payments, and compliance with Costa Rican labor laws and CCSS requirements., Prepared...
2000
Furniture Department Manager
Office Depot
Managed the furniture department, overseeing all aspects of merchandise receiving, inventory management, and sales operations., Supervised and coordinated the receipt of all incoming merchandise, ensuring accurate stock levels and timely placement on the sales floor., Operated forklifts to unload...