Professional profile
Demonstrated experience with ESL Teaching.
Demonstrated experience with Technical Troubleshooting.
Demonstrated experience with Customer Assistance.
CARELON GLOBAL SOLUTIONS
VALOR GLOBAL SERVICES
Bizmates Philippines Inc.
Teaching and helping Japanese professionals in enhancing their Business English communication skills.
Weblio Philippines Inc.
Tutoring beginners to advanced Japanese elementary and high school students in improving their English communication skills.
WNS Global Services
Assist Australian customers to lodge property and travel claims.. Allocate partner builders, repairers or restorers for the customers.. Providing temporary accommodation.
SUTHERLAND Global Services
Able to assist EBay Sellers with their account restrictions, account take - over, selling restrictions, listing removals and listing restrictions, review seller ratings and customer feedback.. Investigate customer accounts for reasons of suspension, restriction, or suspicious activities.
Telus Philippines Incorporated
Receiving Escalated Troubleshooting concerns from the Level 1 agents that can't resolve the customer's issue with their Samsung mobile phones.. Assisting customers on how to sync their mobile phone to their PC to transfer media files and to sync their emails/calendars from the PC to their mobile phones and vice-versa.
Telus Philippines Incorporated
Assisting customers in basic troubleshooting with their Samsung mobile phones.
Telus Philippines Incorporated
Assisting customers in basic troubleshooting with their XBOX 360 hardware.
INFONXX Inc. (now called KGB)
Finding and connecting the customers to their desired business and residential listings.
Access Healthcare
Operations- Revenue Cycle Clinical Denial Initial Review
BS Computer Engineering
BS Management