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J

Jowell

Healthcare Associate

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San Pedro, Calabarzon, Philippines
Available on CazVid
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Competencies

ESL Teaching

Demonstrated experience with ESL Teaching.

Technical Troubleshooting

Demonstrated experience with Technical Troubleshooting.

Customer Assistance

Demonstrated experience with Customer Assistance.

Education

BS Computer Engineering
AMA Computer University
2012 - 2014
BS Management
Colegio de San Juan de Letran
1999 - 2003
Sisters of Mary Immaculate School
1987 - 1998

Summary

Professional profile

Experience

Healthcare Associate

CARELON GLOBAL SOLUTIONS
Jul 2025 - Jan 2026

Healthcare Associate

VALOR GLOBAL SERVICES
Feb 2024 - Apr 2025

ESL Teacher/tutor

Bizmates Philippines Inc.
Jul 2020 - Jan 2025

Teaching and helping Japanese professionals in enhancing their Business English communication skills.

ESL Teacher/tutor

Weblio Philippines Inc.
Jul 2022 - Jun 2024

Tutoring beginners to advanced Japanese elementary and high school students in improving their English communication skills.

Property and Travel Insurance Inception Consultant for Australia

WNS Global Services
Jun 2017 - Feb 2021

Assist Australian customers to lodge property and travel claims.. Allocate partner builders, repairers or restorers for the customers.. Providing temporary accommodation.

Customer Service Representative EBay US and UK

SUTHERLAND Global Services
Dec 2013 - Mar 2016

Able to assist EBay Sellers with their account restrictions, account take - over, selling restrictions, listing removals and listing restrictions, review seller ratings and customer feedback.. Investigate customer accounts for reasons of suspension, restriction, or suspicious activities.

Technical Support Representative, Forums/Chat Support (Samsung Telecommunications of America)

Telus Philippines Incorporated
Aug 2009 - Feb 2011

Receiving Escalated Troubleshooting concerns from the Level 1 agents that can't resolve the customer's issue with their Samsung mobile phones.. Assisting customers on how to sync their mobile phone to their PC to transfer media files and to sync their emails/calendars from the PC to their mobile phones and vice-versa.

Technical Support Representative (Samsung Telecommunications of America)

Telus Philippines Incorporated
Jul 2008 - Aug 2009

Assisting customers in basic troubleshooting with their Samsung mobile phones.

Technical Support Representative (Microsoft XBOX 360 Hardware Americas/Canada and Australia/New Zealand)

Telus Philippines Incorporated
Jul 2007 - Jun 2008

Assisting customers in basic troubleshooting with their XBOX 360 hardware.

Customer Service Representative for 411 Directory Assistance

INFONXX Inc. (now called KGB)
Nov 2005 - Sep 2006

Finding and connecting the customers to their desired business and residential listings.

Trainee Client Partner

Access Healthcare
May 2026 - Present

Operations- Revenue Cycle Clinical Denial Initial Review

Skills

ESL TeachingTechnical TroubleshootingCustomer Assistance
Published on CazVid - Aug 27, 2026
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