Juan - Customer Service & Retail Manager with Diverse Industry Experience
Resumen
Experienced in retail operations, social media marketing, and collections, with a focus on delivering effective customer solutions across diverse settings.
Logros Clave
- Provided customer service and collections support for Hyundai across the US
Habilidades
Delivered tailored assistance to customers in retail and collections environments.
Oversaw stock management, assisted customers, and handled sales operations at a sports store.
Participated in planning and executing marketing projects to enhance institutional digital presence.
Engaged with customers to recover debts for Hyundai, managing communication across the US.
Experiencia
STORE MANAGER AND CUSTOMER SERVICE
MULTIMARKAS MB
Responsible of selling sports items, helping people make the right choice to their unique needs, In charge of the stocktaking, billing, and some paperwork
SOCIAL INTERNSHIP
FUNDAPANN
Marketing project planning & execution, The project was focused in attract people to the institution's social media in order to grow in the digital space, being able to reach more people willing to help them and therefore impact more children
COLLECTIONS AGENT
KM2 SOLUTIONS
Customer service and collections, Customer service and collections agent for a car dealership in the US, Collections agent for Hyundai with service all over the US
Educacion
PONTIFICIA UNIVERSIDAD JAVERIANA
INDUSTRIAL ENGINEERING