Jul 2024 - Apr 2025
Order Manager
Carnes Finas Ramírez SA de CV
Ensured proper scheduling of sales orders and adequate stock levels., Production order programming for bovine deboning and finished marinated products, including fine beef cuts.
2018 - 2025
Legal Immigration Consultant
Trámites y Visas de Los Altos
Assistance with U.S. visas, permanent residency, American citizenship, waivers, and Consular Reports of Birth Abroad (CRBA).
Jan 2024 - Jul 2024
Debt Analyst
ICPG
Engaged prospective clients through outbound calls to assess financial situations and present tailored debt relief solutions., Built trust and rapport through empathetic, client-centered communication., Guided clients through the debt settlement process, addressing objections and supporting...
2023 - 2024
English Teacher
United Languages – San Juan de los Lagos
Classroom instruction for youth and adult students, lesson planning, student assessment, and development of conversational and academic English skills.
2019 - 2023
Bilingual Collections Agent
Teleperformance
Customer service and account management for English-speaking clients.
2019 - 2023
Bilingual IT Technical Analyst
Teleperformance
Remote technical support and troubleshooting.
2019 - 2023
Logistics Supervisor
Teleperformance
Management of shipments and inventory control of equipment.
2019 - 2023
Operational Supervisor
Teleperformance
Payroll management, scheduling, and performance monitoring of operational agents.
2017 - 2019
Logistics and Mobility Management
PROAN Carne de Cerdo
Coordination of finished meat product transportation., Control of finished product inventory, including entries and exits.
2015 - 2016
English Teacher
American Learning Corporation – San Juan de los Lagos & Aguascalientes
Instruction for multiple proficiency levels, curriculum adaptation, student evaluation, and bilingual skill development.