Juan - Especialista en gestión de proyectos con más de 10 años en la industria tecnológica

Planifica, ejecuta y controla proyectos para asegurar el cumplimiento de objetivos y plazos

Coordina y motiva equipos multidisciplinarios para alcanzar metas comunes

Facilita la transmisión clara de ideas y avances a stakeholders internos y externos

Utiliza datos para tomar decisiones informadas y optimizar procesos

Managed daily operation for collection account, Provide follow up and action plans weekly and monthly, Develop staff members to achieve goals and KPI compliance with our client

Managed daily operations, ensuring quality control measures were in place to maintain high standards of customer service and product delivery, Conducted regular team meetings to maintain open communication channels and address any concerns or challenges promptly, Conducted regular performance evaluations for direct reports, providing constructive feedback and setting clear expectations for future success, Assisted in recruiting, hiring and training of team members, Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits

Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly, Increased customer satisfaction by addressing and resolving client concerns efficiently, Organized weekly team meetings to discuss progress, challenges, and opportunities for growth, Effectively coached team members to reach weekly and monthly sales goals