Sept 2024 - Present
CSR Payroll Specialist
Isolved – Solvo
Managed the payroll cycle of different accounts assigned on the west coast of USA, Process the required updates, taxes, onboardings and all information, to keep up with the clients and make the payroll payments on time.
Jan 2024 - Aug 2024
Human Resources Administrator
Belzona Inc, LLC
Managed full-cycle recruitment, including sourcing, screening, interviewing, and onboarding of employees., Implemented a comprehensive employee training and development program, resulting in an increase in employee skill levels., Administered HR policies and procedures, ensuring compliance with...
Jul 2021 - Oct 2023
Human Resources Coordinator/Generalist
Interval Servicing CO
Managed full-cycle recruitment, including sourcing, screening, interviewing, and onboarding of employees., Developed and executed effective employee engagement initiatives, resulting in a significant increase in employee satisfaction scores., Administered HR policies and procedures, ensuring...
Oct 2017 - Jun 2021
Membership Services Counselor
Interval Servicing CO
Assisted Time Share members with reservations., Processed payments and exchanges to other resorts., Verified eligibility to claim rewards using points., Assisted members with different options to use their weeks in future years.
Oct 2012 - Jun 2016
Bilingual Sales Representative
Spectrum
Provide wide information and options about triple play, double play and single packages for cable, internet and home phone service., Effectively communicated with English and Spanish customers, expanding the customer base within the bilingual market segment., Built and maintained strong client...
Jan 2002 - May 2012
Universal Representative
Verizon Wireless
Acted as the first point of contact for customers, providing a wide range of mobile services, including suggestions for technical support, and sales., Assisted customers setting up accounts online and manage those properly., Business to Business managed and maintained some private business and...
Mar 2008 - Apr 2009
Human Resources Internship
Verizon Wireless
Recruitment and Selection., Job Fairs and events preparations., Human Resources Management., HR Information Systems., Employment Law., Compensation and Benefits., Employee Training and Development.