This is my profileContact via CazVidJulian
Call Center Agent with customer service skills development
Contact
Bogotá, Bogota D.C., Colombia
Available on CazVid
Competencies
Customer ServiceIntermediate
Applied communication skills to assist customers effectively in a call center environment.
Communication SkillsIntermediate
Developed verbal and written communication abilities through customer interactions.
Problem SolvingBeginner
Refined skills to address customer inquiries and resolve issues efficiently.
Customer SatisfactionIntermediate
Focused on providing assistance that ensures customer satisfaction and loyalty.
Education
Universidad Nacional de Colombia
Completed Ongoing (On hold)
Colegio Gimnasio Cristiano los Andes
Completed 2018
Gimnasio Cristiano los Andes
Completed 2011
Languages
EnglishB2
Summary
Dedicated call center agent with experience in customer support and communication enhancement.
Key Achievements
- Built strong communication skills and gained insights into customer service dynamics
- Provided efficient assistance to customers, enhancing satisfaction
- Refined abilities to ensure customer satisfaction and effective support
Experience
Call Center Agent
Teleperformance
Honed communication skills, Gained valuable insights into customer service dynamics, Provided efficient and effective assistance, Refined abilities to ensure customer satisfaction
Skills
Customer ServiceCommunication SkillsProblem SolvingCustomer Satisfaction
Published on CazVid - Jul 3, 2025