Profesional con más de 7 años de experiencia en ventas, atención al cliente y generación de citas, logrando altos niveles de rendimiento y satisfacción del cliente en sectores dinámicos.
Amplia experiencia en gestión de llamadas, cierre de ventas y atención al cliente en entornos de alta demanda.
Hábil en cold calling y establecimiento de citas, logrando mantener un flujo constante de oportunidades.
Capacidad para mantener y superar objetivos de rendimiento en ventas y citas en diferentes roles.
Excelente habilidad para persuadir y comunicar efectivamente, convirtiendo consultas en ventas.
Stanton Optical BPO
Managed high-volume inbound and outbound sales calls.. Converted inquiries into booked appointments and completed sales.. Consistently achieved 90%–100% of sales KPIs; recognized as a top performer.. Handled objections and improved customer retention.
Stanton Optical
Performed inbound and outbound sales and appointment setting.. Maintained consistent 90%–100% KPI achievement for five consecutive years.. Ranked among top-performing agents based on sales metrics.
Concentrix
Drove inbound and outbound sales campaigns.. Maintained 90%–100% performance metrics.. Exceeded revenue and conversion targets.
Outbound Sourcing Administrator – Real Estate
Conducted cold calling for expired listings, FSBOs, and cancellations.. Set qualified appointments for real estate agents.. Maintained consistent appointment flow leading to property sales.
High School Diploma
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