Karen - Especialista en desarrollo de software con 10 años en tecnología

Aplicó programación en Python en diversos proyectos de automatización y análisis de datos.

Coordina equipos y recursos para la entrega de proyectos tecnológicos con enfoque en cumplimiento de plazos.

Realiza análisis de datos para obtener insights y apoyar decisiones empresariales.

Diseña y desarrolla plataformas web que mejoran la experiencia del usuario y optimizan procesos internos.

We ensure that customers receive the necessary support for the proper and effective use of the products., He/she will provide detailed information on the operation, applications and benefits of Medtronic products to healthcare professionals and patients.

Attend calls take care of the issues the customers had, experience as senior agent on the different Walmart LOBs; Walmar[link hidden], walmart vaccines, CRPB., Managing a team of agents, ensuring that quality and performance objectives are met., Supervise and motivate agents, conducting performance evaluations and providing constructive feedback and coaching activities.

Verification of cargo documentation, contact with the parties involved in the shipments, whether they are drivers, carriers, brokers, debtors; according to the need of the case., The truck dispatcher knows the freight preferences, negotiates with brokers to ensure the location of loads, assigns drivers to routes, optimizes routes and is the point of contact between drivers and brokers.