Este es mi perfilContactar via CazVidKatherine
Vendedora Online
Contacto
Competencias
Experiencia demostrada en Customer Service.
Experiencia demostrada en Insurance Support.
Experiencia demostrada en Sales & Upselling.
Experiencia demostrada en Appointment Scheduling.
Educacion
Idiomas
Resumen
Vendedora Online buscando nuevas oportunidades
Experiencia
Vendedora Online
Atender consultas de los clientes por medio de las redes sociales.. Coordinar la entrega o envio de la mercaderia.. Manejo de redes sociales
Recepcionista
Recepción de Clientes.. Gestionar llamadas telefónicas y correos electrónicos. Programas citas. Gestionar citas y reuniones
Customer Service y Tech Support
Atender consultas de clientes por medio de llamadas y correos electronicos.. Diagnóstico y solución de problemas. Orientar en el uso del producto
Insurance & Customer Service Representative
Assist customers with auto and home insurance policies, answering questions and explaining available coverage and service options.. Conduct outbound calls to follow up with customers, identify insurance needs, provide information, schedule appointments, and support sales opportunities.. Provide professional customer service throughout policy inquiries, service requests, and sales interactions.. Identify customer needs and recommend appropriate insurance products or options, supporting sales and retention efforts.. Schedule tax-related appointments accurately and efficiently while confirming customer information and appointment details.. Handle inbound customer interactions, resolve concerns, and escalate complex issues when necessary while maintaining a positive customer experience.. Accurately document customer information and interaction details while following company procedures and maintaining attention to detail.
Customer Service Representative – Call Center
Assisted customers with product-related questions, service requests, feedback, and complaints through professional call center support.. Handled customer interactions efficiently, including follow-up and outbound communication when required to address customer needs and service requests.. Listened actively to customer concerns, identified appropriate solutions, and provided clear information to improve the overall customer experience.. Managed multiple customer interactions efficiently while maintaining accuracy, professionalism, and adherence to established procedures.. Documented customer interactions and relevant information accurately to support follow-up and service continuity.
Executive Assistant
Scheduled and confirmed appointments for clients and provided administrative and logistical support to senior executives.. Managed calendars, coordinated meetings, and maintained organized information to support daily operations.. Communicated with clients and internal contacts professionally and helped ensure timely completion of administrative tasks.. Prioritized multiple requests and deadlines while maintaining confidentiality, accuracy, and attention to detail.
Online Sales Representative
Processed online orders efficiently, ensuring accurate order entry and timely coordination for dispatch.. Assisted customers with product questions and order-related requests throughout the purchasing process.. Maintained accurate customer and order information while supporting a positive online shopping experience.