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Keketso Tidimalo

Nigel, Gauteng, South Africa

Customer Service Specialist with 5+ years in client-focused roles

  • Provided exceptional customer support, demonstrating strong communication and problem-solving skills
  • Developed time management strategies to handle high-pressure environments and multiple customer inquiries
  • Adapted quickly to shifting schedules, maintaining reliability and teamwork in fast-paced settings
Customer Service & Communication
Expert
Delivered effective support to clients, resolving issues efficiently and fostering positive relationships.
Time Management
Advanced
Managed multiple tasks and shift schedules to ensure reliability and prompt service delivery.
Adaptability
Advanced
Quickly learned new procedures and adjusted to dynamic work environments and overtime requirements.
Teamwork & Collaboration
Advanced
Worked cooperatively with team members to meet customer needs and uphold service standards.

Languages

Sesotho
Home Language
English
IsiZulu
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Asser Maloka Secondary School
Grade 12
Completed 2023
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