This is my profileContact via CazVidKelly
Sales & Customer Service Specialist with 8+ years in Logistics & Airlines
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Competencies
Provided efficient customer service and maintained communication in airline and logistics environments.
Engaged in sales, strategic planning, and negotiation to enhance business relationships and sales processes.
Supervised load security, carrier verification, and cargo management in transportation services.
Handled payments, documentation verification, and audits related to financial transactions.
Managed communication channels effectively and completed tasks within deadlines across roles.
Education
Languages
Summary
Dedicated to providing exceptional service and strategic sales support in transportation and airline industries. Skilled in logistics coordination, client relationship management, and administrative processes.
Key Achievements
- Managed carrier load tracking ensuring on-time deliveries with zero issues.
- Built and maintained strong business relationships, securing competitive rates for clients.
- Handled comprehensive administrative tasks across sales, logistics, and customer service roles.
Experience
Carrier sales representative
Main goal is sales., Successfully tracking the loads and make sure that the cargo gets deliver on time with no issues., Follow up security check and make sure that the carrier is the correct one for the load, check security backgrounds and supervise that the carrier is reliable., Cultivate a strong...
Accounts payables specialist
Answering the daily influx of calls and emails, provide comprehensive and timely assistance regarding carrier's payments., Respond to audits and discrepancies, releasing payments and update the legal paperwork., Ensure a great quality service and customer satisfaction., Prepare reports,...
Accounts Processor
Receive and verify the documentation, ensuring it is appropriate and all the information is correct, process it and approve it for subsequent audits., Submit audits where applicable, request missing documentation., Strategic Planning of sales dynamics, negotiation, and follow up of the logistics...
On-board sales representative for Avianca Airlines
Duty-free sales, international flights., Systems Implementation., Inventory of goods.
Customer service representative
Customer relations., Follow all the security procedures and airport processes., Check in passengers using the Amadeus program., Provide an exceptional service, host, modules, VIP rooms, boarding rooms, luggage, children's class, connections, kiosks, customer service, assistance, and...