Kelvin - Remote Appointment Setter Cold Caller

Demonstrated experience with Cold Calling.

Demonstrated experience with Lead Generation.

Demonstrated experience with Appointment Setting.

Demonstrated experience with Prospecting.

Demonstrated experience with Follow-up.

Make approximately 100 outbound calls daily to prospective clients, identifying opportunities and engaging decision-makers.. Generate qualified leads and book appointments for the sales team through cold calling, follow-ups, objection handling, and persuasive communication.. Contribute to the growth of the company's client base by consistently creating new sales opportunities.. Spearhead and coordinate demonstrations for prospective clients, helping move qualified leads through the sales process.. Maintain accurate prospect, follow-up, and appointment information while ensuring timely communication with leads.. Work effectively in a U.S.-based remote environment, demonstrating flexibility, reliability, and strong commitment to performance targets.

Managed and followed up on customer claims, ensuring information was properly documented and processed.. Interacted directly with customers to answer questions, resolve concerns, and provide timely updates regarding claims and billing matters.. Performed code calling and outbound client outreach to identify prospects and create additional business opportunities for the company.. Maintained accurate records and communicated with customers professionally across phone and other communication channels.. Supported day-to-day billing and administrative activities while maintaining confidentiality and attention to detail.

Managed executive calendars, scheduling high-priority meetings and coordinating appointments across multiple time zones.. Handled internal and external communications, drafting professional emails, reports, and presentations.. Managed cloud-based files using Google Drive and Dropbox, improving organization and document retrieval efficiency.. Conducted market research and prepared reports to support business development and strategic planning.. Provided technical support for remote meetings, including Zoom setup, connectivity troubleshooting, and meeting documentation.. Supported administrative operations and maintained a high level of professionalism when handling confidential information.

Streamlined invoice processing and expense tracking using QuickBooks and Excel.. Managed social media content and supported engagement through content scheduling and curation.. Designed basic marketing materials, including flyers and social media posts, using Canva.. Handled high-volume customer inquiries through email and chat while maintaining strong customer satisfaction.. Coordinated travel logistics, including flights, accommodation, and transportation for remote team members.. Supported orientation activities and administrative processes for new hires.